ISO 9001 Internal Auditor Training Purpose: The purpose of this training course is to prepare learners to plan and conduct ISO 9001 internal audits within their organization. Duration: 3.5 Days. Scheduled class time is Days 1-3: 8:00 to 4:00 P.M.; Day 4: 8:00 to 12:00 P.M. Training Overview: The training is designed to provide learners with the knowledge and skills to successfully plan and prepare for an audit, perform an audit, document an audit, report the results of an audit, and manage corrective actions. Specific Key topics to be addressed: • The purpose and importance of Internal Auditing, • Quality audit types, • Internal Audit key terms and definitions, • Skills needed for successful auditing, • ISO Standards overview and the audit process, • Building an audit program, • Auditor conduct and responsibilities, and • Preparing for and performing the audit • Hands-on training activities: • Self-check and discussion sessions • Group Activities including tool and checklist development • Practice/simulation audit of a specific area of a quality management system Training Objectives: Upon completion of the training the learner should be equipped to: o Explain the purpose of a quality audit o Identify five types of quality audits o Define specific audit terms o Use ISO Quality Standards to assess quality performance and compliance o Design and implement tools needed to conduct a quality audit o Discriminate between good and poor audit techniques, methods, and auditor conduct o Plan, perform and document a process audit o Initiate corrective actions and identify opportunities for improvement. Resources: Textbook, class handouts and materials, and a certificate of completion will be included with the course.